Interact - Top Dog for Intranets

We see Odyssey as a partner company. They have the infrastructure in place to help us roll out a successful intranet whilst providing us with ongoing future support

Interact reduces administration costs at HMV and can be easily updated by non IT staff.

HMV is the UK and Ireland’s leading music, dvd and games specialist, offering authoritative range and depth of selection across all genres and product formats. HMV operates around 250 stores in key shopping locations nationwide, as well as a successful online store at www.hmv.co.uk

According to Martin Ward, Intranet Project Manager at HMV, they researched and analysed several intranet solutions before opting for Interact Intranet. The main problem with HMV’s previous intranet was the use of outdated technology. The system was not able to adapt to HMV’s changing requirements. “One of the main advantages of Interact is that non-IT staff can easily up-date and amend content. Interact will help us reduce administration costs and improve communication such as circulating news items, policies, procedures and KPI’s to individual stores”.

HMV has added to the functionality of the core Interact system with additional business applications. The Question Bank Module will be used for a variety of uses, though in particular, to assess business communication effectiveness and engagement. HMV will also use the Statistics Module to evaluate the effectiveness of the Intranet and improve communication within the organisation. With the Statistics module, specific information such as ‘views per day’ can be seen by the click of a button.

“We see Odyssey as a partner company. They have the infrastructure in place to help us roll out a successful intranet whilst providing us with ongoing future support.”

Martin Ward, Intranet Project Manager at HMV

Gary Banks, Intranet consultant at Odyssey Interactive Ltd, commented: “Interact Intranet not only provides HMV with a secure and robust platform but the technology is backed by an experienced and professional project team. Following our proven project procedure we are able to deliver a complete system in a matter of months.”

Operating a multi site environment can prove to be a challenge when it comes to communicating and distributing key information such as new offers, promotions and marketing strategies. Having this real time information to hand will help stores drive future sales.

About Odyssey Interactive:
Founded in 1996, Odyssey Interactive Ltd are intranet experts and one of the UK’s longest established internet companies. Based in Altrincham, Cheshire, the company specialises in providing the UK’s leading intranet product, Interact.

With over ten years intranet expertise Odyssey has build a reputation for both product excellence and outstanding customer support. Odyssey’s customers report tangible benefits resulting in considerable cost savings and rapid return on investment. Interact is used by over 100,000 people across all sectors - clients include Chelsea Football Club, The Nottingham Building Society, Royal Academy of Dance, Calor as well as NHS and Social Housing clients.

About Interact:
Interact is a versatile, fully secure Intranet which can be quickly and easily updated by non technical users allowing companies to have a single source portal for information such as staff details, news and procedures. The flexibility of Interact enables companies to start with a basic set of core modules, then add additional modules to suit their business processs, using a phased approach.

For more information contact info@odyssey-i.com